Super Grocery Guys


Here’s a follow-up to Be Aware of Your Surroundings and an answer to the question “Have I seen the hand of God reaching out to touch us today?”

Even though I was trying to be more aware of others this week, I was the beneficiary of several people being aware of me. Thank you to all those who met my needs, including those who gave me one of the best customer service experiences I have had in a while.

superone.jpgI hate shopping, and I avoid it. I haven’t been to the grocery store (other than a quick stop for milk and a few perishables) in three weeks. So when I finally got there, I had a lot to purchase.

In the meat department I picked up a package of pork chops. They leaked all over the bottom of the package and my hands. And a Super One Foods employee actually noticed! He asked if I needed a plastic bag, retrieved one for me and held it open while I put the meat inside. I thanked him, and he just said, “That’s why we are here.”

Yes it is, but in this age of low prices and self-service, I have come to expect no service. I turned toward the display of ground beef and contemplated which one to buy. Then that same employee brought me a wet paper towel to wash my hands.

When I moved on to the dairy products and frozen foods, my cart was overflowing. After making room for 3 lbs of butter (you can never have too much butter), I just didn’t know where I was going to fit 3 gallons of milk without crushing everything. Underneath my cart was a 25 lb bag of all-purpose flour, a 25 lb bag of bread flour and a 24-roll package of toilet paper.

Somehow I rearranged the toilet paper on top and fit the milk underneath. Even so, it really was too heavy to push, and another store employee anticipated my need. He politely asked if he could bring me another cart. I hesitated. (Why do we do that when someone offers to serve us?) Of course I needed another one. So, I said yes.

He not only brought me an empty cart, but he also took my full cart to the check-out counter while I finished my shopping. When I thanked him, he said, “Well, we try to be aware, but when we are busy, we don’t always see the whole picture.”

What have you noticed when you have been more aware of your surroundings? And what did you do about it? Tell me your experiences in the comment box below.

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